Novo Rad

Purchased 2 premier smart heat radiators a fortnight ago, they came on next day delivery and took me roughly 30mins each to install on wall. Initial problem with dodgy thermostat ,but sales team Paul and Lucy got a new one out to me by first class post next morning. Delighted with performance especially as weather conditions have been minus 3., and yet they still warm up a very large conservatory. Very economical to run and would reccomend them to anybody.

Paran from Elektrostore could not have been more helpful, responding to emails promptly and phoning directly when it was useful to chat things through. Thanks so much Paran for being so efficient and helpful, it really made my customer experience smooth and took away the stress.

If you are looking to update your heating system then you should contact Elektro Store, We contacted them from an online search, we spoke to Paul Berridge he was absolutely brilliant, he advised how the system worked etc in a way even we could understand. We purchased the aquafficient 6 and Paul kept us up to date with the delivery/installation times and called to make sure we were happy with everything. The Customer Service is second to none, Paul is so friendly he goes that extra mile for his customers. Thanks Paul for all your help